CrowdVision looks forward to LCY Smart Airport Experience project

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CrowdVision is an integral part of the Smart Airport Experience project being launched at London City Airport and announced by Living PlanIT today. Our technology will help the airport to measure, analyse and improve passenger flows, creating opportunities for innovation and delivering faster journeys and improved passenger experience.

CrowdVision’s unique passenger analytics capability provides airports with very accurate measures of passenger volumes and dynamics in every corner of the airport every minute of the day. Live dashboards and alerts communicate data to operators, enabling rapid and effective responses to crowding problems, and adjustments to staffing levels at security and immigration checkpoints to align capacity with real demand.

Passengers can be empowered with live forecasts of wait times and journey times, taking control of their own airport experience. And, over time, a CrowdVision deployment provides airports with a rich passenger analytics database – to evidence business cases for investment and SLA negotiation, and to drive layout changes and operational process improvement.

About CrowdVision:

CrowdVision is a leading automated pedestrian analytics and insights company. CrowdVision software shows what is happening to an entire pedestrian population, in real time. This enables infrastructure operators like airports, transport hubs, retail malls, convention centres and theme parks to act decisively to increase efficiency and profitability, both in the moment and in the future, whilst improving their customers’ experience.

The CrowdVision solution processes live video input from commercial off the shelf cameras, and detects pedestrian movements automatically using sophisticated artificial intelligence techniques. CrowdVision outputs live data about everything from flows, queues and wait times to processing times, occupancies, and asset utilisation. Live dashboards reveal actionable insights to improve real-time operations, whilst accumulated historical data provides reliable evidence for planning and investment decisions.

CrowdVision is headquartered in London. More information is available at

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