Stansted Airport, part of M.A.G and the fourth busiest airport in the UK, has deployed CrowdVision to improve passenger experience in real time. CrowdVision’s video analytics based passenger tracking solution will be used to enable more effective queue management airport-wide, with the additional goals of increasing efficiency as well as Stansted’s non-aeronautical revenues.

By using video analytics and sophisticated artificial intelligence techniques to detect pedestrian movements, CrowdVision will provide Stansted with advance analytics about the whole passenger population. CrowdVision will deliver live metrics on crowding, queueing and crucially, asset utilisation, to enable rapid and effective interventions by the airport operations and management team. The data also enables historic analysis of both supply (asset utilisation) and demand (queues and passenger turn-up) to improve the future passenger experience and the airport’s bottom line. CrowdVision offers a unique and compelling solution that promises to transform Stansted for passengers and operations.

About CrowdVision:

CrowdVision is a leading automated pedestrian analytics and insights company. CrowdVision software shows what is happening to an entire pedestrian population, in real time. This enables infrastructure operators like airports, transport hubs, retail malls, convention centres and theme parks to act decisively to increase efficiency and profitability, both in the moment and in the future, whilst improving their customers’ experience.

The CrowdVision solution processes live video input from commercial off the shelf cameras, and detects pedestrian movements automatically using sophisticated artificial intelligence techniques. CrowdVision outputs live data about everything from flows, queues and wait times to processing times, occupancies, and asset utilisation. Live dashboards reveal actionable insights to improve real-time operations, whilst accumulated historical data provides reliable evidence for planning and investment decisions.

CrowdVision is headquartered in London, with regional offices in Dubai, Melbourne, and New York. More information is available at crowdvision.com.