Coping with Crowding – Creating Capacity

We’re constantly hearing airports say, ‘My terminal was designed for 10 million passengers, now I’m at 15 million, we’re growing 10% each year and we’re struggling to cope!’ The same challenge of operating beyond capacity affects tiny and massive airports alike. There is often a planned grand solution to this challenge, like building a new terminal, but this new capacity is inevitably years away and expensive. So how can airports cope with crowding now?

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