This year at ACI global we’re going to be on Stand 531! Come visit us and meet Colin, Jared and Jamie. It’ll give us a chance to show you what we’re doing here at CrowdVision and how we might just be able to help you optimize your airport, and it’ll give you a chance to put us to the test.
Ask us the questions you really want the answers to.
Wait Time Measurement is NOT Enough!
CrowdVision is deployed in many airports to measure how long passengers are waiting. This is important data … but it is NOT enough. Wherever there is a problem there must also be a solution. Waiting is only the problem. So, what is the solution? Well to answer that we need to understand what is causing the waiting.
There are several different types of waiting in airports, arising for different reasons. Firstly, the imposed waitingcaused because people are entering a mandated processing stage in their journey.