It’s a weird thing. Airports seem to be going to the market saying, “I want to buy some queue measurement sensors” and sometimes even specifying what type of sensor they’re looking for. The trend for defining sensor types (the how) rather than the outcomes, insights, analytics and data they need (the why and what) drives some of us crazy. But it’s a scene that’s out there so we have to engage with it. Here’s a CrowdVision view.

We’re constantly hearing airports say, ‘My terminal was designed for 10 million passengers, now I’m at 15 million, we’re growing 10% each year and we’re struggling to cope!’ The same challenge of operating beyond capacity affects tiny and massive airports alike. There is often a planned grand solution to this challenge, like building a new terminal, but this new capacity is inevitably years away and expensive. So how can airports cope with crowding now?